
FAQ
Frequently Asked Questions
Here you will find answers to the most common questions we are asked, if you do not find the answers here or on the activity pages, then please do feel free to get in touch.
General Gymnastics
Do you have other centres?
Currently we only run General Gymnastics Classes for children at Newham Leisure Centre.
How do we sign up for Gymnastics?
Enrolment is done online via our website www.eastlondongym.co.uk.
Go to the General Gymnastics page, click Registration. Once registered, you have to create a parent portal account, you can do this by clicking on the Parent Portal link on the General Gymnastics Page.
Once you are logged in, you can see all available classes and you can place yourself into a class from there. If a class is not available you can place yourself on a waiting list.
Please note; you will need to add a Bank Card to your portal account before you are able to enrol as you need to pay for your class upfront.
My child is 2, can they join?
We start our general gymnastics program from 3 years to 14 years only.
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My child is 4.5 years old, they are mature for their age, can we join the 5+ age group as we cannot attend the Pre School class time.
I'm afraid they will not be able to join the 5+ year age group until they are 5 years old.​
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How long is the waiting list, how long do I have to wait?
This is difficult to answer, when someone either drops out of a class or moves to a different day/age group, or if fees were not paid, only then spaces become available for us to select people from the waiting list to fill the spaces.
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Is there a viewing area or can parents sit and watch the Gymnastics classes?
I'm afraid not, parents must wait outside, you are able to see inside from the gym door. There is also a Café within the building to sit, eat/drink while you wait.
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My child cannot attend today, can we come tomorrow instead?
No, I'm afraid not. When you register your child for gymnastics classes, the day you chose will be your regular class each week. We can only change your class going forward on a permanent basis (spaces permitting) if you decide the original day you chose is no longer best for you.
How much is it to join?
Gymnastics fees are £100 per 10 week term (for 1 hour class or £140 per 10 week term for 1.5 hour class)
The fees are prorated, and you can join whenever spaces are available, you will just pay for what is remaining of the term.
How do I pay for the fees?
The best and easiest way to pay is online via the parent portal, you will be notified when fees have been applied to your account to pay. We do not accept cash at Reception, we also do not take card payments at Reception.
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I paid the fees, can I cancel for a refund?
You can cancel anytime for any reason, If your child does not want to continue, we can refund your fee (minus classes taken). There is a £1.50 fee per class that is not refundable which is for admin and membership.​​
Do you do trials? Or Taster sessions?
We do run taster sessions on Friday only (also Weds for Pre School only) a child can only attend once, if they enjoyed the class, you will need to enrol into one of our full term classes via the Parent Portal. When booking, you will be added to the register for that particular week, if you book after Friday, you will be added to the register for the following week. Taster classes refresh every week to allow others to book as spaces are limited.
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Are parents allowed to watch?
I'm afraid there is no dedicated area to watch, it's possible to watch from outside the gym door only.
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Do you run competitions?
At the moment, we do not. Once we find permanent premises we will again host competitions.
I have registered my child, what do they need to wear?
They should wear anything they would normally wear for school PE class, i.e. leggings, jogging bottoms, t -shirt, vest etc. Nothing too baggy, hoodies are not permitted or anything that can be caught on apparatus. Earrings such as hoops need to be removed, studs need to be removed or taped up (with plasters if they are new piercings, preferably removed) and hair needs to be tied up. Your child will not be wearing shoes during the class and will be barefoot.
I was turned away as I was late bringing my child to gymnastics, why?
It is a legal requirement that before any child is to partake in a physical activity such as Gymnastics, they must do the warm up procedure by a trained coach. We allow upto 10 minutes after the class has started as this is how long the warm up session lasts. If you are more than 10 minutes late and the warm up session has ended, you will not be allowed to join the class. As the children would not have done the warm up and they are then at risk of injury, which we try to avoid. So this is always a decision for the child's safety and well being. We do advise to arrive at least 10 minutes before your class start time to allow for this and avoid the disappointment.
I was late bringing my child to Gymnastics, they don’t need to warm up as we ran here.
When we say ‘Warm up’ this would include lots of stretches to get those muscles loose and ready for Gymnastics,
this is different to running. Even before a run, you should ‘warm up’ those muscles, with stretches.
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Do you have holiday breaks?
Only over the Christmas Holidays, our terms run throughout the rest of the year. Once one term finishes, a new term starts.
Do you take any form of vouchers as part/full payment for Gymnastics?
I’m afraid we do not take any form of vouchers as part/full payment.
How long are the classes?
Pre School classes (3 years to 4 years) are 45 minutes but once they reach 5 years old, the classes will be 1 hour per class.
How many classes per week can my child do?
For £100 per term (1 hour class), you will be doing 1 class per week, if you wish to do more, this is perfectly fine, it will be an additional cost of £100 and so on, so for 2 classes per week, the fee would be £200 per term.
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We have an appointment and my child cannot attend their regular class, can we make the time up and attend another day?
I'm afraid not, it's not how the General Gymnastics programme runs. When you sign up to gymnastics, you select a day that best suits you. Same as everyone else, if you cannot attend, we cannot move a child into a class that is not your regular as there is a maximum amount of children in the class per coach. We cannot ask other children to be moved on a temporary basis to accommodate your child, same as we would never ask your child to be moved for someone else.
There are waiting lists for classes, when a child moves up to the next age group or if someone cancels their gymnastics class, only then spaces become available.
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What is the Structure of learning within the class?
We follow a levelling system which is in place, each child will start learning the basics in Gymnastics and will learn as they move through the levels. Each child when enrolling will start on Level 1, each level has set skills to learn, once they have mastered those skills, they will then move up to the next level, all the way to Level 8. These set skills will include things on floor, beam, bars and vault for example.
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Are the coaches trained?
Yes, all coaches we employ are British Gymnastics trained, they also hold First Aid training and are DBS checked.